Are they Struggling with an Online Learning Environment? Unpacking Indonesian University Students’ Perception


Combining in-person and online learning is becoming a new trend for Indonesian universities in the aftermath of the pandemic, as it provides flexibility and fosters autonomous learning. This paper employed a mixed method using close-ended questionnaires and semi-structured interviews as data collection. This research aimed to explore EFL students’ preferences for digital platforms and their perceptions of online courses by distributing closed-ended questionnaires (N=105) as well as semi-structured interviews (N=10). The results revealed that students prefer synchronous online learning platforms (i.e., Zoom) to asynchronous online learning platforms (i.e., Google Classroom). Regarding perceived usefulness, this present study displayed that enacting digital tools (i.e., Zoom as a synchronous online learning platform) provides live interaction and direct feedback. The learners were also engaged and comfortable interacting with their classmates during Zoom sessions. Regarding perceived ease of use, the learners can easily learn course materials and submit assignments at any place and anytime. These findings contribute to pedagogical improvements by guiding faculty in selecting online learning platforms that provide learners with engaging online activities.


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