Abstract
An advantage of online discussion and interaction for learning is that text-based communication allows time for reflection. Such text based communications and reflections provide a rich source of data for research. This research employed learning analytics to understand online learner knowledge building through discussion forums. The activity for such text-based communication is a global MOOC offering. The intention was to understand how the learners build their repertoire of knowledge through the online discussion forums. Online discussion forums are essential elements of MOOC and online learning. The transcripts of the discussion were compiled and the discourse analyzed. The research analyzed the contents of forum discussions using Atlas.ti, which is a qualitative data analysis software. This research revealed that knowledge building was mainly formed through the community knowledge that was generated by the learners. Knowledge building was also a result of posing authentic problems or questions that elicited real ideas connected to the actual situation that the learners were experiencing. It is recommended that relevant learning discussions should incorporate practices that encourage the development of meaningful learning dialogue. A study of this nature is significant to understand learner behaviors and to take actions to support and improve learning outcomes and retention.
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