Tracing the Implementation of a National ICT Policy: A Case Study of the Implementation of an ICT Curriculum in a Teacher Training Program

Abstract

This study examines the implementation of the National E-learning Policy within a Malaysian Higher Education Institution (HEI) along the implementation staircase of an ICT curriculum, viewed through the theoretical lens of the technology acceptance model (TAM) against a backdrop of a number of reports which have alluded that Malaysian teachers are apathetic in using ICT in their classrooms. In an attempt to better understand this conundrum, a case study was carried out to investigate the viewpoints of the key stakeholders, in particular the head of E-learning, as well as the teacher trainees who had experienced first- hand the enactment of the policy implementation in that HEI. The main data elicitation tools were a survey questionnaire and interviews. The overall findings indicated a tacit acceptance of the policy by the head of E-learning and the teacher trainees. However, the lack of support and weak infrastructure were posited as the main obstacles in implementing the policy successfully.